Vodafone Sucks – Poor customer service

I am a user of Vodafone and the network coverage of this mobile is good enough (no issue over that). The other day I was travelling to Manali with friends, I was surprised to find a good coverage there too. The annoying issue about this mobile is the customer care service. I got mad when I had to wait almost half an hour to speak to a customer care executive that day. (wish Vodafone people do not take this issue lightly). Rest is ok about this mobile. But if the customer service continues with the same stuff, I would think of going for a change. Will try something new. Heard Virgin mobile is coming with cool offers, does anyone have any idea about it?